About Us
About
BackOps Advantage: Your Complete Back Office Solution
At BackOps Advantage, we help growing businesses run smarter, not harder. Our mission is simple — to provide the structure, systems, and support that allow business owners to focus on what they do best, while we handle the rest.
Founded by Colleen Bailey, a seasoned executive with over 25 years of experience leading high-performing sales and operations teams, BackOps Advantage was created to bridge the gap between big-business efficiency and small-business flexibility. Colleen saw that many companies have the drive and talent to grow but lack the time, tools, or team to manage day-to-day operations effectively.
That’s where we come in. BackOps Advantage delivers executive-level organization, proven processes, and hands-on operational support — all under one roof. From client communication and scheduling to workflow optimization and follow-up, our team ensures nothing falls through the cracks.
Our Mission
To help businesses operate with clarity, consistency, and confidence by combining human expertise with smart automation and proven systems of success.
Why BackOps Advantage
We don’t just manage tasks — we build infrastructure. Our approach blends leadership-level insight with real-world experience, giving business owners peace of mind that every operational detail is handled with excellence. Whether you’re scaling your team, streamlining operations, or simply reclaiming your time, we provide the systems and strategy to help you grow efficiently and sustainably.